Have a question? We have the answers! Don’t see your answer? Email us at railsconf@rubycentral.org.


Does RailsConf have a Code of Conduct?

Yes, the Code of Conduct applies to all official RailsConf events.

How do I know what ticket type I should purchase? 

Attendees are free to choose a ticket type that best fits their needs. A description of each ticket can be found on our Registration page.

I purchased an early-access RailsConf ticket at RubyConf; what does my ticket cover?

Tickets purchased during our early-access launch include all three days of the conference (May 7th - 9th).

I need a Visa; what can you do to help?

We can provide a document confirming the details of the conference. Please email your request to railsconf@rubycentral.org

Is there an age requirement?

Yes. Due to our policies and safety, anyone under the age of 18 is not allowed to register for a Ruby Central conference. Children under age 18 must be accompanied by an adult at all times.

I want to purchase a ticket for someone else. How do I register them for the conference?

You can purchase as many tickets as you wish through Tito, our ticketing system. Once you’ve purchased your tickets, you will then be asked to provide the names and email addresses of each individual you wish to invite. Each individual entered will then be contacted by email and will be responsible for entering in their own personalized registration.

What happens once I am registered for the conference?

The website is the best place for updated information regarding the hotel, conference location, and conference schedule. We are continuously updating our website as information becomes available. A few weeks before the conference, attendees will receive an email containing conference details, social events, Wi-Fi information, and more!

How far is the conference hotel from the airport?

Detroit Marriott at the Renaissance Center is 21.0 Miles - 21 minutes (drive) - from the Detroit Metropolitan Wayne County Airport (DTW).

**At this time there is no shuttle service between the airport and hotel/convention center.

Are there any volunteer opportunities?

Yes! You can see all of our volunteer opportunities on our Ruby Central website. Learn More

Can I transfer my ticket to someone else?

You can re-assign your ticket to another individual through your Tito registration. The new attendee will then need to input their registration details.

I have already purchased a ticket but want to receive the Flash Sale discount. How do I receive this discounted rate?

Flash sales are very limited-time offers and are not redeemable for individuals that have already been registered.

I have already registered a group of tickets. Can I add more tickets to this group purchase?

Unfortunately, we cannot add tickets to an existing purchase. If you would like to add more to your group, the only way to do this is to refund your existing group ticket purchase via the refund request form, and create a new group order with your desired number of tickets.

I can no longer attend. Can I get a refund on my ticket?

Cancellation and refunds for in-person RailsConf tickets are required to submit a request via Refund Request Form. 

  • March 31, 2024 - 100% full refund
  • April 1 -  April 14, 2024 - 75 % partial refund
  • April 15 - April 21, 2024 - 25% partial refund
  • After April 22, 2024 - no refund**

**Some exceptions may be applicable.

Health & Safety

Ruby Central may implement preventative health and safety measures at this Event to help reduce the spread of COVID-19, the flu, and other similar illnesses and diseases. If you experience cold, flu, COVID-19 symptoms, or any other illness within 5 days of the conference, please monitor symptoms as necessary before arriving on-site. Face masks are optional. The COVID-19 vaccination is not required to attend the conference.

What is the closest hospital to the hotel and convention center?

DMC Detroit Receiving Hospital - 2.6 mi/4.3 km - 6 minutes (drive)

Henry Ford Hospital - 4.6 mi/7.3 km - 9 minutes (drive)


How do I get more information about sponsoring?

Please email your questions to sponsors@rubycentral.org. You can also review our Sponsors page to learn more.

What can I do to support the conference on social media?

Please use our hashtag #RailsConf2024 and tagging @RailsConf on X/Twitter. You can also find us on Mastodon.